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 Frequently Asked Questions
Frequently Asked Questions

·     What is Wrought Iron?

·        What makes this a 100 year fence?

·        Is this fence powder coated?

·        If powder coat does not provide an acceptable surface what are you using that makes your solution superior?

·        What is the recommended approach to repairing scratches?

·        How does the fence come to me?

·        Why do you make a distinction between non-forged and forged finials?

·        Which fence segments do you recommend using as a swimming pool barrier?

·        Can we combine the decorative gates and fence segments with the manufactured bullhead fence and gates?

·        Does Bullhead have a line of driveway gates?

·        Why are the Bullhead 4’, 5’, and 6’ fence segments 2 inches shorter than 4’, 5’, and 6’?

·        Can the Bullhead fence segments be racked to allow for grade?

·        Do you have to weld the fence segments to the fence posts?

·        How are the Bullhead fence segments built?

·        How are the Bullhead gates built?

·        What materials are used in the construction of the Bullhead fence segments?

·        What materials are used on the fence posts?

·        With the weight of this fence how is this shipped?

·        What is the warranty and guarantee?

·        What is the actual Bullhead Fence General Warranty?

 

·    What is Wrought Iron?

o       Answer:  We at BULLHEAD feel that customers should be given credit for having common sense when it comes to selecting the best value from a wide assortment of similar products, especially where quality and long life of the product are a major consideration.  We believe that fencing should be included among those products.  Anyone willing to invest a significant amount of money in such an important enhancement of property improvement needs to know certain facts about marketing ploys currently prevalent throughout the industry.

§         FACT ONE:

·       Not all metal fencing is nor should it be labeled as, “Wrought Iron”.

o       Wrought iron (or steel) is historically known to be hand or machine forged products.

o       Made from solid rods, bars, or other structural shaped iron(steel) or cast products of the same genre.

o       These products are normally decorative, functional, and long lasting.

o       Many outstanding examples can be found throughout the USA and Europe which have been around for hundreds of years.

§         FACT TWO:

·        Most of what is called “Wrought Iron” fence is simply very thin light weight sheet metal that has been slit, roll formed and machine welded into hollow tubular shapes.

o       Some of this fencing may sport “Cast Iron” finials and other “Wrough Iron” decorative embellishments.

o       Such products typically deteriorate over time from the inside out, due to moisture assisted oxidation inside the hollow space.

o       Compared to solid iron products tubular fencing is short lived.

§         FACT THREE:

·        Many so-called “Wrought Iron” tubular fence products are dependent upon their finish for longevity.

o       Powder coated paint finishes are not the “end all” for paint finished products.  If powder coating were as good as many claim, industries such as the automobile industry would surely be using them.

o       Powder coat paint finishes are subject to deterioration as are all known paint finishes.  Their expected life in outdoor use is only as good as the underlying material surface and fabrication techniques allow.

o       Any small crack or void in joinery of parts will permit deterioration to set in and flaking of the paint is sure to take place.

o       Refinishing becomes an expensive and arduous chore requiring removal of old paint by sandblasting or dangerous chemical means before new paint can be effectively applied.

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·        What makes this a 100 year fence?

o       Answer:  All the fencing sold by Bullhead is 100% solid steel which has been manufactured and formulated as it has been done for well over 100 years.  This fencing is found in place around the finest homes and businesses throughout the US.  It is very popular for enclosing churches and cemeteries.  The original way of installing this fence was uncoated.  This fence can be found in the most demanding locations which includes very low temperatures with lots of snow and ice as well as the sea shore with its high salt content.  Even in the harshest conditions solid iron fence has stood the test of time.

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·        Is this fence powder coated?

o       Answer:  The use of powder coating on the iron fence has been evaluated many times, but it did not provide the life expectancy required for the following reasons:

§         Being a fence, the product is very susceptible to being scratched by either animals who are being kept in the fenced in area or by people outside the fence.  When the powder coat was scratched it was found that making repairs to the damaged powder coat was very difficult and even when repaired it will tend to flake off starting at the point of the damage.

§         The second problem uncovered was an inability to adequately apply a new coating after a period of time.  Since the fence is designed for a life span in excess of 100 years, it is assumed that even though the fence can survive very well with no coating, and  that most fence owners will repaint it at least every 20 years.  It was found that the material that was powder coated required extensive work to remove the old powder coat so as to make it ready for repainting since it is very difficult to make a new coating adhere to powder coating.

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·        If powder coat does not provide an acceptable surface what are you using that makes your solution superior?

o       Answer:  Bullhead fence and its parent company TIF has worked extensively with both European and US based coating suppliers to develop a water based coating that meets the following requirements:

§         It allows for dip coating the product.  This ensures an even coating across every part of the product, even in the little crevasses that spray coating methods do not reach.

§         The coating application process is environmentally friendly.

§         IT does allow for more than one application of the coating to be applied when the customer requests a thicker coating.

§         If the coating is damaged in shipping or installation, it can be repaired with no ill effects on the original coating.  If the fence is scratched as a result of use, this will not have any affect on the remainder of the coating surrounding the scratch.

o       The suppliers have provided a coating which is now used on all Bullhead fences, that meets all of these requirements and is far superior to any other coating used on fencing products.  These same suppliers supply the coatings used on ships, bridges, oil rigs, and pipe lines to mention a few.  All of these, including our fence product, are expected to have coatings that last a minimum of 10 years to 20 years with no maintenance.  When damaged they must be able to be repaired without having to recoat the whole structure.  All of these structures, like our fencing, are expected to operate in the most hostile conditions possible and remain well protected and good looking.

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·        What is the recommended approach to repairing scratches?

o       Answer:  To repair a scratch, Satin Black Rustolium matches exactly in color to the dip paint we use and can be used wherever necessary.

o       We can also supply some of the original coating to installers who are doing a large volume of fence installation and find a need for the exact same type of coating.

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·        How does the fence come to me?

o       Answer:  The fence is shipped to you, fully assembled, ready to install, with the exception of the non forged finials.

o       The finials are installed using a set screw, which allows for easy replacement of damaged finials.  When a fence is shipped to the customer we supply the customer with 3 or 4 additional finials, so they have the ability to replace any damaged finials without having to contact the original installer.  These are installed once the fence is in place.

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·        Why do you make a distinction between non-forged and forged finials?

o       Answer:  The fence pickets are supplied either with no finials or with a forged serpentine finial.  The forged finals are integrated into the picket.

o       The pickets that are supplied with no finials can be installed without finials or can be supplied with many different types of finials, as desired by your customer.

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·        Which fence segments do you recommend using as a swimming pool barrier?

o       Answer:  The only fence and gate segments meeting all these requirements at this time are the 58 inch segments.  These have 48 inches between the horizontal members so a small child cannot use the horizontal member of the fence segments as a ladder over the barrier.  In each of the other sizes of the fence segments, the 46 inch and the 70 inch, the horizontal members are too close together to restrict their use as a ladder.

o       The Florida Building Code has the following requirements:

§         The top of the barrier shall be at least 48 inches above grade measured on the side away from the pool.

§         The maximum vertical clearance between the grade and the bottom of the barrier shall be 2 inches on the side away from the pool.

§         The opening in any barrier shall not allow passage of a 4 inch diameter sphere.

§         When the barrier is composed of horizontal and vertical members, and the distance between the tops of the horizontal member is less than 45 inches, the horizontal member shall be located on the pool side of the fence and the spacing between vertical members shall not exceed 1 ¾ inches in width.  When there are decorative cutouts within the vertical members, spacing within the cutouts shall not exceed 1 ¾ inches.

§         When the barrier is composed of horizontal and vertical members, the distance between the tops of the horizontal member is 45 inches or more, the spacing between vertical members shall not exceed 4 inches in width.  When there are decorative cutouts within the vertical members, spacing within the cutouts shall not exceed 1 ¾ inches.

§         Access gates, when provided, shall be self-closing and shall comply with the requirements of the fence segments above.  The gates shall be equipped with a self-latching locking device located on the pool side of the gate.  The locking device release shall be located no less than 54 inches from the bottom of the gate, the release mechanism may be located on either side of the gate and so placed that it cannot be reached by a young child over the top or through any opening or gap from the outside.  Gates that provide access to the swimming pool must open outward away from the pool.  The gates and barrier shall have no opening greater than ½ inch within 18 inches of the release mechanism.

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·        Can we combine the decorative gates and fence segments with the manufactured bullhead fence and gates?

o       Answer:  Yes!  This is a very popular way of reducing the cost of an elaborate decorative iron fence.  Many customers will use the decorative posts and fence segments in areas where a structurally good fence is required, but the decorative aspects of the fence are not necessary, or appreciated.  The more elaborate fences will be placed around the homes or where it is deemed that there is a need for more decorative features and are wanted with a very structurally sound fence.

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·        Does Bullhead have a line of driveway gates?

o       Answer:  Bullhead has a line of pedestrian gates that many customers have combined to create larger entrances.

o       Bullhead is a wholly owned part of Texas Iron and Fence.  TIF has specialized in the creation of very elaborate pedestrian and driveway gates as well as fence segments.  By using the capabilities of TIF, Bullhead Fence is able to offer a very large number of attractive gates for all purposes.  Because the gates in most cases are unique to the customer most of these are special ordered.

o       Bullhead is currently working on defining a standard set of driveway and pedestrian gates to enhance its line of standard product offerings.

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·        Why are the Bullhead 4’, 5’, and 6’ fence segments 2 inches shorter than 4’, 5’, and 6’?

o       Answer:  Bullhead fence segments are sold as being 94 inches long and 46 inches, 58 inches, and 70 inches high.  When installed, the length of the fence will be 96 inches long, which includes the 2 inches for the post or 8 foot.  Likewise the fence segment is expected to be installed 2 inches off the grade so as to provide clearance under the fence to allow for maintenance.  As a result, when installed, the installed height of the 46 inch segment is 48 inches or 4 foot high, the installed height of the 58 inch segment is 60 inches or 5 foot high, and the installed height of the 70 inch segment is 72 inches or 6 feet high.

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·        Can the Bullhead fence segments be racked to allow for grade?

o       Answer:  The Model 500 picket fence can be racked to compensate for grade at the rate of 1.883 inches of vertical movement per foot of horizontal distance, or 14.75 inches per 94 inch fence segment.

o       The Model 100 loop and picket fence segment cannot be racked.

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·        Do you have to weld the fence segments to the fence posts?

o       Answer:  There is no welding required to install the Bullhead fence segments.  Bullhead has developed a mounting bracket which can be used to mount the fence segments to the fence post.  This bracket uses a set screw to secure the bracket to the fence segment and a self tapping bolt to secure the bracket to the post.

o       If welding is the preferred mounting technique by the customer or the installer there is nothing to prohibit its use.

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·        How are the Bullhead fence segments built?

o       Answer:  Panels are 100% solid steel.  Pickets are available with a one-piece forged serpentine finial or are plain.  Cast iron finials with setscrews are available for plain pickets and require no welding.  Fence rails are 1 ¼ in. x ½ in. x 1/8 in. Bar Channel.  The pickets are 12 mm (1/2”) Solid Round Bar.

o       The space from the center picket to the center of the next picket is 4 3/8 inches.  The space between pickets is 3 7/8 inches.

o       All Panels are forged together and are rigid.  Bullhead fence is using a patented process that enables Bullhead to reproduce the same cold forging process on a high volume basis that has been employed since the first iron fence was built.  This process has stood the test of time.

o       All cast iron finials are available for panels without serpentine forged pickets.  The cast iron finals are pre-painted and come with setscrews.  The same applies to post caps and fence panel-mounting brackets.

o       All fence panels are 94 inches long.  The fence panels are available in heights of 46 inches, 58 inches, and 70 inches.  The 70-inch fence panel comes with three rails.  The other panels have two rails.

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·        How are the Bullhead gates built?

o       Answer:  Each gate has a welded on side bar of 1 ¼ inch x 3/8 inch flat bar steel.  The gates can be ordered with upgraded forged scrolls on the end sidebars by adding a “U” to the part number of the gate ordered.  All pickets in the gates are forged in place and welded on the underside of the rails.  The gate rails are 1 ¼ in. x ½ in. x 1/8 in Bar Channel.

o       Gates come with easy swing hinges and latches.

o       Each pedestrian gate currently in the Bullhead line has a standard width of 44 inches and is available in heights of 46 inches, 58 inches, and 70 inches.  The 70-inch gate has three rails instead of the two used on the shorter gates.

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·        What materials are used in the construction of the Bullhead fence segements?

o       Answer:  The rails for Bullhead fence are made from 1 ¼” x ½” x 1/18” solid bar channel iron.  Round holes are punched on the channel iron.  Solid 1/2” round bar pickets (12mm) are pressed through the channel and forged in place on the under side of the channel, so as to leave the forge marks unseen.

o       Finials are of two types of construction.  Either type is available.  One is a forged serpentine finial that is forged directly on the end of each picket.  The second is one of two different cast iron finials that are attached with a setscrew to a plain picket.

o       All parts of the fence which include the fence panels, posts, gates, brackets, and finials are coated with an exclusive long-lasting, space-age protective coating, which unlike the powder coating used on low-end tubular steel and aluminum panels, can be easily touched up if that need should arise.

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·        What materials are used on the fence posts?

o       Answer:  Fence posts are available in two heights, 72 inches and 96 inches.  It is recommended that the 72 inch high post be used for the 4-foot high fence.  In this configuration, 2 inches are left between the button of the fence and the ground to make it easer to trim under the fence, and 24 inches of the post are imbedded in concrete. 

o       All of the posts are made of 14-gage steel (0.0747 inches on averages).  The 72-inch post is 2 inches square and the 96 in post comes in 2 inch and 2 ½ inch sizes.

o       The 2 1/2-inch post can be used with the 58-inch and 70 inch fence segments normally. The 2-1/2 inch post is used with the 70-inch fence segments.

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·        With the weight of this fence how is this shipped?

o       Answer:  Bullhead Fence will ship your order anywhere in the world.  We pride ourselves on building a superior product, and to ensure that it arrives at it destination in the same shape as it was shipped, each order will be crated to minimize the chances of damage in transit.  The cost associated with crating your shipment will automatically be calculated based on the size of the order. 

o       Due to the weight of the iron fence, your order will usually be shipped common carrier.  We ship freight collect, so you pay the actual shipping charges.  We do not make a profit on shipping. 

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·        What is the warranty and guarantee?

o       Answer:  Bullhead Fence guarantees your satisfaction with our products.  We have sold and shipped many fences, gates, and posts since we have been in business.  Customers we have spoken to have told us that what they received was better than they expected. 

o       Please be aware that should you be unsatisfied with the product, any returns must be made within 30 days and before any pieces to be returned have been installed or assembled in any way.  Also, for a return to be authorized, it must be accompanied by a RMA (Return Material Authorization) number or it will not be accepted as a valid return.

o       There is a lifetime warranty on all materials and workmanship.

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·        What is the actual Bullhead Fence General Warranty?

Answer:  General Warranty

BULLHEAD FENCE COMPANY, LLC offers a lifetime warranty of structural materials and workmanship on its fence and gate panel products in accordance with the followingterms and conditions:

 ·        Warranty of materials and workmanship

o       Shall include replacement of defective or inferior material used by Bullhead in the manufacture of its fence and gate products.  Any claim of failure or defectiveness shall be made in writing by the original purchaser to BULLHEAD FENCE or its Authorized Representative, along with proof of purchase, and shall specify the nature of the defect and when it was first observed.

o       This guarantee does not apply when failure or damage is due to improper maintenance, use, application or installation, abuse, vandalism, or acts of God.

o       Bullhead Fence reserves the right to inspect the material and determine claim validity.  Claim is responsible for all costs of removal of old and installation of new replacement materials.

o       Bullhead Fence does not authorize any other person to make any other warranties on our behalf, including any dealer of the product, and no other agreement is valid.

·        Warranty of paint

o       Bullhead Fence warrants the adhesion of the paint coating for a period of one year.

o       Warranty excludes damage resulting from:

§         Scratches or abrasions incurred during transportation, handling, or installation of the fence including welding.

§         Exposure to water containing chemicals or fertilizers to the fence.

§         Failure to follow instructions set forth in the installation and maintenance guide.

·        Rights under state law

o       Some states do not allow an exclusion or limitation of consequential damages,

o       So the above limitations or exclusions may not apply.

o       This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

·        To activate warranty

o       The included warranty information must be filled out and signed within 15 days from the date the purchase.

o       A copy of the the original receipt of purchase must be included.

o       Upon receipt of this information, acknowledgment will be sent along with our Warranty Agreement by an authorized Bullhead Fence Company staff member.

o       Warranties as prescribed herein are then in effect.

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